Henry Herrera

About Me

I'm a motivated cybersecurity professional with a strong foundation in network, server, and cloud infrastructure security. With a CompTIA Security+ certification and CySA+ in progress, I bring a proactive, solutions-driven mindset to every IT challenge.

• 10+ years of IT support experience
• Hands-on expertise in MSP environments
• Skilled in threat detection, endpoint protection, and compliance frameworks

How I Can Help

• IT Support & Troubleshooting: Rapid resolution of technical issues, VIP support, and remote/onsite assistance.
• Network Administration: Firewall configuration, VLAN setup, VPN deployment, and LAN/WAN diagnostics.
• Cybersecurity: Endpoint protection, email security (SPF/DKIM/DMARC), and compliance with ISO 27001 standards.
• Cloud & Virtualization: AWS lab management, Azure AD integration, Intune device enrollment, and VMware/Hyper-V setup.
• Documentation & SOPs: Professional-grade SOPs, network diagrams, and process standardization.

Professional Experience

IT Support Specialist
Delivered co-managed MSP support, aligned technical strategy with client needs, and led infrastructure projects.

Co-Managed IT Sites
Provided help desk support for 100+ users, upgraded endpoints, and managed Intune integration.

Field Engineer & Administrator
Supported RTLS/OCR/RFID systems, led network deployments, and trained contractors across multiple terminals.